Our coffee is good, but not this good

A talented friend created this for me, and I thought I'd share it. It's real. not photoshopped. and while we don't do this for our guests as it took a long time to create, it's pretty cool.

The world of NFC

We recently. Changed all the locks to near field communication locks at the hotel and it has been brilliant. No only can we now give guests a credit card sized key. But it also is more secure and easier for guests to open the doors. I'm just waiting for the next tech jump where we can email guests the codes and then they walk straight to their rooms and use their phones to open the doors. Now that is pretty cool. Already Nokia have the phones. It I'm thinking we have to wait for old uncle apple to do it before everyone thinks its cool

twitter, foursquare, Facebook klout arghhh!

I run a small business, and I'm constantly trying to find ways to interact with my customers. It's sometimes hard and terribly confusing. I've got all these web pages and applications. I tweet etc etc. but frankly sometimes its just confusing. I would love to know what my customers want. and most of the time it's actually the old paper form in the rooms which gives me the most feedback. All of this new media acronyms etc are all well and good, but I'm not Justin Beiber and don't have millions of fans waiting on my every word. I try to run a lovely little hotel on sydney harbour and make sure all my customers are happy and frankly some of this stuff seems more trouble than it's worth.

Our Guests are Not Mugs

In today's Sydney Morning Herald. There is an article about how many of the 5 star hotels are treating guests like mugs, Charging $1 for a 1 minute local phone call and $30 a day for internet. I've experienced this many times in hotels and frankly it bugs me, Hence years ago I organised for free internet and free local calls from the Manor. Anyway here is the article. We strive to ensure we are not a 20th century business in the 21st century. Article

Rain

I feel like its never going to stop. But the hotel is warm and dry. And at least it's. It flooding in Sydney.

Review by Sydney Morning Herald

I'm excited to announce we have had an editorial in the Sydney Morning herald. Sydney's Largest newspaper by circulation. While I could have asked for a little bit more glowing, seeing as it's a real review and something I have no control over. I am very excited to have it: Click here to read

Romantic hotel

We have soo many weddings and everyone Comments on how romantic the hotel is. I have had a couple of new websites created Romantic Sydney Hotels and Romantic Sydney Hotel they are designed to help us show up when people search for romantic hotels in sydney. Tell me what you think.