Friday, May 25, 2012

Radical Cars. Not hotels!

This isn't really a post about hotels. I was very lucky to receive as a gift a drive day with Radical Events Australia. I didn't really know what I was in for and I was so happy that I received such an amazing experience. I was well taken care of by Tony Palmer and his colleagues and frankly I was stunned by the awesome fun that driving a race car which can lap Eastern creek racetrack in the same time as a V8 super car. Now I know this is a blog about the Cremorne Manor. but if you have any interest in cars or racing. Then taking the wheel of a radical car is absolutely amazing experience. I got to drive for 6 laps and then was put in the passenger seat for 3 hot laps. Frankly it made me realise I'm hopeless at driving (compared to the professionals) I could barely keep my eyes on the road (which seemed to arrive extremely fast at each corner). However this was the most fun I've had in a car.

Friday, May 18, 2012

Our coffee is good, but not this good

A talented friend created this for me, and I thought I'd share it. It's real. not photoshopped. and while we don't do this for our guests as it took a long time to create, it's pretty cool.

Sunday, May 13, 2012

The world of NFC

We recently. Changed all the locks to near field communication locks at the hotel and it has been brilliant. No only can we now give guests a credit card sized key. But it also is more secure and easier for guests to open the doors. I'm just waiting for the next tech jump where we can email guests the codes and then they walk straight to their rooms and use their phones to open the doors. Now that is pretty cool. Already Nokia have the phones. It I'm thinking we have to wait for old uncle apple to do it before everyone thinks its cool

Thursday, May 10, 2012

twitter, foursquare, Facebook klout arghhh!

I run a small business, and I'm constantly trying to find ways to interact with my customers. It's sometimes hard and terribly confusing. I've got all these web pages and applications. I tweet etc etc. but frankly sometimes its just confusing. I would love to know what my customers want. and most of the time it's actually the old paper form in the rooms which gives me the most feedback. All of this new media acronyms etc are all well and good, but I'm not Justin Beiber and don't have millions of fans waiting on my every word. I try to run a lovely little hotel on sydney harbour and make sure all my customers are happy and frankly some of this stuff seems more trouble than it's worth.