A Blog about a Boutique hotel on Sydney Harbour, the local area and the people involved in the hotel.
Thursday, April 26, 2012
Our Guests are Not Mugs
In today's Sydney Morning Herald. There is an article about how many of the 5 star hotels are treating guests like mugs, Charging $1 for a 1 minute local phone call and $30 a day for internet. I've experienced this many times in hotels and frankly it bugs me, Hence years ago I organised for free internet and free local calls from the Manor. Anyway here is the article. We strive to ensure we are not a 20th century business in the 21st century. Article